Our business process experts, software architects, and technology strategists work together to design, develop, and implement custom applications that meet clients’ individual requirements. We blend new technology with elements of clients’ existing environments to optimize their investments while taking advantage of technological advancements and providing enhanced functionality and reliability. We also implement and integrate programs such as enterprise resource planning, financial, medical, and physician practice management systems. Additionally, we host some of these products and offer them in an application service model to lower clients’ cost of entry and reduce their capital investments.

Customer Relationship Management
We help clients achieve their customer acquisition, retention, and service goals through robust customer relationship management technology and processes. We help clients communicate effectively and interactively with their customers through Internet-enabled applications and robust data warehousing and mining technology. By enabling clients to collect and analyze customer information, we help them better understand and serve their clients and more accurately project customer needs.

Distributed-object Computing Technologies
We design, implement, operate, and remotely manage complex distributed systems. Some clients’ systems span the North American continent, while others have elements distributed around the globe. Our extensive experience with complex networking and distributed-object technologies enables us to select and implement a variety of tools to operate and manage distributed environments, giving us impressive flexibility. From highly complex financial trading systems to national health information networks, we provide predictive high-availability network performance for our clients.

Electronic Bill Payment
Leveraging our expertise in virtual banking, payments systems, the Internet, and systems integration, we help clients offer their customers electronic billing and payment options. Whether through secure Internet sites, electronic data interchange (EDI), or other forms of electronic payment and presentment, we help clients provide their customers with flexible, consistent, and convenient service.

Integrated & Web-enabled Application Services
We bring significant Web site and Web-based application development expertise and front-to-back-end integration experience to every project. For example, we integrate clients’ back-office systems with interactive Web sites to allow the clients’ personnel and their customers to access customized information and perform a variety of functions, including self-service tasks. Integrated data warehousing functions track and analyze customer activity to create a more comprehensive portrait of each customer.

Intranet Design & Development
Our Web design and Web application development expertise enables us to create robust intranets that connect clients’ personnel directly with human resources, procurement, and other administrative systems. Clients are able to gain greater control over administrative costs while empowering individuals to access and update information on the fly. By integrating these Web-based applications with the clients’ HR and administrative systems, we enable information liquidity within the enterprise and enable our clients to lower the administrative costs related to employee management.